Private Bank Support Analyst

60806 views since posting on Tuesday, June 7, 2011
Type: Full Time
Responsibilities Include:
Support users of the following Private Bank applications: Workstation, Compass, Topaz, Prism, TECS, Longview
Resolving phone and e-mails inquiries regarding trading, data quality issues, application usage, and other miscellaneous items.
Ensuring the accurate and timely escalation and resolution of all inquiries.
Addressing ad hoc queries from operations, technology, and the front office.
Participating in User Acceptance Testing (UAT) phases for defect fixes, enhancements, and other strategic initiatives.
Facilitating training for all new application users.
Working with the business, technology, and operations to determine priorities, schedule of releases, and writing specifications


Qualifications:
Private Bank, Private Wealth Management or Private Client Services experience preferred.
Undergraduate degree preferred; concentration in Finance or Business Management a plus.
2 - 3 years of financial industry experience; Investment product knowledge a plus.
In-depth knowledge of Excel, Powerpoint and Internet technologies.

For details, please find job posting:

www.investmentbankcareer.com

www.investmentbankcareer.com/iba....php

Posted by Anonymous

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